Sadly, sometimes things happen in life which mean your plans may have to change. That is why we strongly recommend taking out Travel Insurance to cover all eventualities.
To view the terms applicable to your direct booking, please select the relevant link from the menu on this page - the terms applicable are found next to the rate description in your room confirmation document. For example: Dinner, Bed and Breakfast (pre-paid) rates are subject to our advance booking terms. Dinner, Bed and Breakfast (standard) are subject to our standard terms etc.
Please note that bookings taken by third parties (including online travel agents) are contracted to the terms provided by the booking agent. Any changes to a third-party booking must be made via the channel it was booked.